Customer Care
How your order gets to you, and what happens if something isn't right.
Orders are packed once payment is confirmed. Lagos and nearby areas usually arrive in 1–3 working days. Other states in Nigeria usually take 2–5 working days. International orders take longer and depend on the courier.
We send your tracking or dispatch details on WhatsApp or by email as soon as the order leaves us.
Shipping is charged by the courier based on your delivery address, and is confirmed with you before dispatch. Prices shown on product pages are for the item only.
Orders must be paid in full at checkout. An order left unpaid for 24 hours is automatically cancelled and the item goes back into stock.
Check your order as soon as it arrives. If an item is damaged, faulty, or not what you ordered, contact us within 24 hours of delivery with photos and your order reference.
In those cases we will replace the item or exchange it for another piece of the same value, subject to stock. Payments are not refunded in cash — we resolve issues by replacement or exchange.
We can't accept returns for change of mind, wrong size chosen at checkout, or items that have been worn, washed, altered, or returned without their tags.